Frequently Asked Questions

Everything you need to know about shopping with Supernote.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and in unused condition to be eligible for a full refund.

Can I track my shipment?

Yes, once your order has been processed and shipped, you will receive an email containing a tracking number and a link to monitor your delivery progress.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes at the time of delivery.

How can I contact customer support?

Our support team is available via email at support@supernote.com or through our live chat feature on the website from Monday to Friday, 9:00 AM to 5:00 PM EST.